Privacy Policy

We collect what you choose to send us: your name, email address, phone number, party size, requested date and time, event details, and the content of your messages. Inquiries sent through our website or The Loft booking form are stored in our inquiry system so our team can follow up.

Table reservations and card pre-authorizations are handled by Toast, our reservation and point-of-sale provider. Information you enter in the booking widget is processed by Toast and may also be handled under Toast’s privacy policy. We receive the details needed to seat and serve you. Payment card details are entered directly with Toast’s payment system and are not stored by Amber.

We scan government-issued IDs with Patronscan before entry. A scan may capture the information and image printed on your ID, a scan of the document to check its authenticity, your photo, the time and place of the scan, and the result of the age and validity check. Some scanners use facial recognition to compare the person presenting the ID with the photo on it.

Why we scan. To confirm you are of legal age, to verify that an ID is genuine, to make entry decisions, to keep a record of who entered, and to protect guests and staff.

Consent. By presenting your ID for scanning, you consent to this use. If you do not wish to be scanned, please speak with our door team.

Shared safety flags. Patronscan lets participating venues share certain incident flags. If an incident at Amber results in a shared flag, that flag and related incident details may be visible to other participating venues when your ID is scanned there. Amber does not use ID scan information to enroll guests in marketing messages, and we do not sell it.

Questions or disputes. Contact us using the details below with any question about a scan, or to dispute a flag. You may also contact Patronscan directly through patronscan.com/privacy-policy.

For the safety of guests and staff, our door team may check bags, purses, and other carried items and may conduct a pat-down. These checks are standard on Friday and Saturday nights from 10 PM, and they may be conducted at other times when the door team believes one is needed.

A check is visual and physical. We do not photograph or catalog the contents of your bag. If a check leads to a refusal of entry or to an incident, we may keep a short internal record of what happened and when, and that record may be seen by our security and management team or shared with police where the law requires or safety calls for it. You can ask what a check involves before it begins, or ask to speak with a manager.

Consent. By entering Amber you agree to these checks, and declining one may mean we cannot let you in. Our Terms & House Rules cover what we look for and what happens to items that are not permitted.

We use video cameras inside the venue for the safety of guests and staff and to protect the property. They cover the public areas of the room, the entrance and door area, and the areas where alcohol is stored and served. They do not cover restrooms or any private changing area.

Our cameras record video only and do not capture audio. We do not use the footage for marketing, we do not run facial recognition on it, and we do not sell it. Footage is kept for 24 days and then overwritten, unless a clip is needed for an incident, an insurance claim, or a legal or law-enforcement request, in which case it may be kept longer and may be shared with our security and management team, our insurer or attorney, or police.

To ask about footage that may include you, email us using the details below.

A notice at our entrance tells guests that photography and filming are in progress, and that by entering they consent to being photographed and recorded and grant Amber Seattle LLC dba Amber the right to use, edit, and publish their image, likeness, and voice in any media, including social media, advertising, and promotional materials, without compensation or further notice.

Photos and video taken in the room may include you, and we may publish them ourselves. Because an image of a person can be personal information, we treat it the way this policy describes: we use it for security, promotion, and advertising, and we do not sell it or license it to other businesses. When you view our posts on Instagram or another platform, that platform’s own privacy policy also applies. Guests who shoot professionally inside the venue are approved in advance and sign our usage terms.

Your choice. If you would rather not appear in our marketing, email us and we will do our best to exclude you going forward and to remove recent posts you appear in. This does not cover security footage.

Some Amber messages are sent through EZ Texting, a messaging platform. Giving your number for a reservation or an inquiry does not enroll you in marketing texts.

If you separately opt in to Amber marketing texts, message frequency varies, and message and data rates may apply. Consent is not a condition of any reservation, purchase, or entry. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages. We do not share mobile numbers or text-message opt-in consent with other businesses for their own marketing.

Our website and the services that host it may automatically receive technical information such as your IP address, browser and device type, and the pages you visit. We use small amounts of browser storage to remember simple preferences, such as whether you have already closed a notice during your visit.

We do not currently run third-party advertising or analytics tracking on this site. Some features we embed, such as the map and the reservation widget, are served by other companies and may set their own cookies or collect information under their own policies. If we add analytics or advertising tools, we will update this policy first.

You can block or delete cookies in your browser settings. Blocking them may affect how parts of the site work.

We use information to respond to inquiries, manage reservations and private events, operate and secure our website, verify eligibility for entry, address safety incidents, send messages you have agreed to receive, keep business and financial records, and comply with the law.

We share information with service providers who help us operate: Toast for reservations and payments, Patronscan for ID verification, EZ Texting for text messages, and the providers that host our website and store our inquiry records. They are permitted to use it only to provide those services, or as described in their own policies. When we publish photos or video to a social platform, that platform handles the content under its own terms and privacy policy.

We may also disclose information when required by law or legal process, when necessary to protect the safety of guests or staff, or as part of a sale or transfer of the business. Shared Patronscan safety flags may be available to other participating venues as described above.

We do not sell personal information, and we do not share it for cross-context behavioral advertising.

We keep information for as long as we need it for the purposes described in this policy and to meet legal, tax, insurance, and safety obligations. Inquiry and reservation records are kept for our business records. ID scan records are kept according to Amber’s Patronscan configuration and applicable requirements. Opting out of marketing does not automatically delete reservation, safety, or opt-out records, since we must be able to honor your choice.

If you live in Washington or another state with a consumer privacy law, you may have the right to know what personal information we hold about you, to request a copy of it, to ask us to correct or delete it, to opt out of marketing messages, and to not be treated differently for exercising those rights.

To make a request, email us at info@amberseattle.com or call (206) 448-9000. We may need to verify your identity before acting on a request, and an authorized agent may submit one on your behalf with proof of authorization. We aim to respond within 45 days; if we need more time we will tell you why.

You can opt out of marketing texts at any time by replying STOP, and opt out of marketing email using the unsubscribe link in the message. For questions about a specific ID scan, see the ID Checks section above.

Amber is a 21-and-over venue. Our website and services are not directed to anyone under 21, and we do not knowingly collect personal information from children. If you believe a minor has provided us information, contact us and we will delete it.

We use reasonable safeguards to protect the information we handle, and we limit access to those who need it. No system is completely secure, so we cannot guarantee absolute security.

Our site links to and embeds services run by other companies, including Toast, Patronscan, Instagram, and Google Maps. Their handling of your information is governed by their own privacy policies, which we encourage you to review.

We may update this policy as our services change. The effective date above shows when this version was published, and material changes will be reflected here.

Questions about this policy or your information:

Amber Seattle2214 1st AvenueSeattle, WA 98121info@amberseattle.com(206) 448-9000